Tilaus US Inc. Privacy Policy

Effective Date: August 1st, 2025

Tilaus US Inc. (“Tilaus,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our services.

By accessing our website or using our services, you agree to this Privacy Policy.

 

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

  • Name, email address, phone number, and company name.

  • Billing and payment information when you subscribe to our services.

  • Information provided during demos, onboarding, or customer support requests.

b. Information We Collect Automatically

  • IP address, browser type, and operating system.

  • Usage data about how you interact with our website and software.

  • Cookies and similar tracking technologies (see Section 6).

c. Information from Third Parties

  • Data from payment processors, analytics providers, or third-party integrations (e.g., accounting platforms you choose to connect).

 

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.

  • Respond to your inquiries and provide customer support.

  • Process payments and manage subscriptions.

  • Improve and personalize your experience.

  • Send important updates, security alerts, and service-related notices.

  • Comply with legal and regulatory requirements.

 

3. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service providers who help us operate our business (e.g., hosting, payment processing, analytics).

  • Third-party integrations that you choose to connect to our software.

  • Regulatory or legal authorities if required by law or to protect our rights.

 

4. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. After that, data will be securely deleted or anonymized.

 

5. Data Security

We use industry-standard measures such as encryption, access controls, and secure hosting to protect personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality.

  • Analyze website traffic and usage trends.

  • Improve our marketing and service offerings.

You can manage cookie preferences through your browser settings, but disabling cookies may limit certain features.

 

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal data we collect.

  • Request deletion.

  • Opt out of certain data sharing.

To exercise your rights, contact us at: support@tilaus.io

 

8. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Tilaus US Inc.
Email: support@tilaus.io